All items for sale typically carry a 30 day warranty unless otherwise stated. Should you have a problem with your product, please refer to our Return Policy & Procedure. For further information, contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 603-898-8686 for your direct sales representative.

R e t u r n   P o l i c y  &  P r o c e d u r e  

Please return all products with a copy of its original invoice.  Any packages returning without an invoice or invoice number indication will not be considered for replacement or reimbursement.  

Defective Parts:
Any parts received DOA or that become defective within 7 days of running will be considered defective parts for return. Please ship defective parts to: 

Online Data Solutions
RMA- Defective
3 Industrial Way
Salem, NH 03079 

 Incorrect Parts: 
Parts received that do not match description or part number will be considered incorrect parts for return. Please ship incorrect parts to: 

Online Data Solutions
RMA-Incorrect Part
3 Industrial Way
Salem, NH 03079  

Unwanted Parts: 
Unwanted parts are those returned because of customer mistake.  Research of all products is expected to be done by the customer in order to ensure compatibility and usage terms.  Items returned for lack of research/understanding of the product are at the fault of the buyer.  Due to constant market value changes, we will be charging a 15% re-stocking fee.  Refunds will be given less the shipping charges and the 15% restocking fee. Please ship unwanted parts to: 

Online Data Solutions
RMA-Unwanted Part
3 Industrial Way
Salem, NH 03079